Automation index
How much of a Cook’s job can AI already do?
Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Cook
28%
AI can already do 28% of this job.
#87 / 623
View rankingCook
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Portion, arrange, and garnish food, and serve food to waiters or patrons.EstimateNo public source provides a precise figure. This is our estimate. | 10% | 28% | +2.8 |
Inspect and clean food preparation areas, such as equipment, work surfaces, and serving areas, to ensure safe and sanitary food-handling practices.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Turn or stir foods to ensure even cooking.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Season and cook food according to recipes or personal judgment and experience.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Bake, roast, broil, and steam meats, fish, vegetables, and other foods.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Coordinate and supervise work of kitchen staff.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 22% | +1.5 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 35% | 28% | +9.8 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- cook
- mise en place
- dishes
- bake
- comply with food safety and hygiene
- order supplies
- store raw food materials
- receive kitchen supplies
- use food preparation techniques
- dispose waste
Sources for this job· O*NET 35-2014.00· ESCO/ISCO 5120
IS WORK OVER?
Customer support agent
36%
#15 / 623
View rankingCustomer support agent
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.EstimateNo public source provides a precise figure. This is our estimate. | 17% | 28% | +4.8 |
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.EstimateNo public source provides a precise figure. This is our estimate. | 15% | 55% | +8.3 |
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 55% | +7.2 |
Check to ensure that appropriate changes were made to resolve customers' problems.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Determine charges for services requested, collect deposits or payments, or arrange for billing.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Solicit sales of new or additional services or products.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Refer unresolved customer grievances to designated departments for further investigation.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
| Total | 100% | 36% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- customer insight
- characteristics of products
- customer service
- guarantee customer satisfaction
- communicate with customers
- use databases
- answer incoming calls
- keep records of customer interaction
- perform customer management
- collect customer data
Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222