Automation index
How much of a Court officer’s job can AI already do?
A summons form comes earlier. Serving it in person so the deadlines do not slip do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Court officer
21%
AI can already do 21% of this job.
#430 / 633
View rankingCourt officer
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Summons, notices and the day’s list.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Serve in person, attach and the one who will not open.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 10% | +2.2 |
Courtroom, call cases and the order of the hearing.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Custody of exhibits, deposits and the transfer.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
The hard address and the note to the secretary.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
That service is on record, and not losing the exhibit.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 12% | +1.7 |
| Total | 100% | 21% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- serve summons
- attach goods
- call cases
- keep exhibits
- gazetting
- serve in person
- move deposits
- courtroom order
Sources for this job· O*NET 33-3012.00· ESCO/ISCO 3411
IS WORK OVER?
Customer support agent
36%
#15 / 633
View rankingCustomer support agent
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.EstimateNo public source provides a precise figure. This is our estimate. | 17% | 28% | +4.8 |
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.EstimateNo public source provides a precise figure. This is our estimate. | 15% | 55% | +8.3 |
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 55% | +7.2 |
Check to ensure that appropriate changes were made to resolve customers' problems.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Determine charges for services requested, collect deposits or payments, or arrange for billing.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Solicit sales of new or additional services or products.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Refer unresolved customer grievances to designated departments for further investigation.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
| Total | 100% | 36% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- customer insight
- characteristics of products
- customer service
- guarantee customer satisfaction
- communicate with customers
- use databases
- answer incoming calls
- keep records of customer interaction
- perform customer management
- collect customer data
Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222