IS WORK OVER?

Automation index

How much of a Customs agent’s job can AI already do?

A declaration and a classification come earlier. Opening a container, and smelling that something is off, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Customs agent

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Declarations, tariff class and documents.
Estimate

No public source provides a precise figure. This is our estimate.

22%48%+10.6
Database hits, risk and selectivity.
Estimate

No public source provides a precise figure. This is our estimate.

18%40%+7.2
Physical inspection of goods and container.
Estimate

No public source provides a precise figure. This is our estimate.

16%15%+2.4
Interview the operator and write the record.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Fines, appeals and police coordination.
Estimate

No public source provides a precise figure. This is our estimate.

14%16%+2.2
Judgment on fraud and sensitive goods.
Estimate

No public source provides a precise figure. This is our estimate.

14%18%+2.5
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Declarations, tariff class and documents
  • Database hits, risk and selectivity
  • Physical inspection of goods and container
  • Fines, appeals and police coordination
  • Judgment on fraud and sensitive goods
  • aduanas
  • customs
  • despachante de aduanas

Sources for this job· O*NET 13-1041.00· ESCO/ISCO 3351

Cashier

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Issue receipts, refunds, credits, or change due to customers.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Greet customers entering establishments.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Answer incoming phone calls.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Compute and record totals of transactions.
Estimate

No public source provides a precise figure. This is our estimate.

6%55%+3.3
Request information or assistance, using paging systems.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Answer customers' questions, and provide information on procedures or policies.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • customer service
  • operate cash point
  • use different communication channels
  • apply numeracy skills
  • process refunds
  • ensure client orientation
  • process payments
  • provide customer follow-up services
  • issue sales invoices
  • manage theft prevention

Sources for this job· O*NET 41-2011.00· ESCO/ISCO 5230

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