Automation index

How much of a Customs agent’s job can AI already do?

A declaration and a classification come earlier. Opening a container, and smelling that something is off, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

IS WORK OVER?

27%

AI can already do 27% of this job.

#128 / 633

Customs agent

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Declarations, tariff class and documents. Estimate No public source provides a precise figure. This is our estimate.	22%	48%	+10.6
Database hits, risk and selectivity. Estimate No public source provides a precise figure. This is our estimate.	18%	40%	+7.2
Physical inspection of goods and container. Estimate No public source provides a precise figure. This is our estimate.	16%	15%	+2.4
Interview the operator and write the record. Estimate No public source provides a precise figure. This is our estimate.	16%	14%	+2.2
Fines, appeals and police coordination. Estimate No public source provides a precise figure. This is our estimate.	14%	16%	+2.2
Judgment on fraud and sensitive goods. Estimate No public source provides a precise figure. This is our estimate.	14%	18%	+2.5
Total	100%		27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

IS WORK OVER?

27%

#155 / 633

Collections officer

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Ageing, buckets and the call. Estimate No public source provides a precise figure. This is our estimate.	18%	48%	+8.6
Deal, the promissory note and the one who does not answer. Estimate No public source provides a precise figure. This is our estimate.	16%	40%	+6.4
Legal, the formal notice and the one who hides. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
Sales, credit and not selling to a debtor. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
The default, the insolvency and not dressing the balance. Estimate No public source provides a precise figure. This is our estimate.	18%	14%	+2.5
Collect, and not breaking the client. Estimate No public source provides a precise figure. This is our estimate.	16%	12%	+1.9
Total	100%		27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low