IS WORK OVER?

Automation index

How much of a Customs agent’s job can AI already do?

A declaration and a classification come earlier. Opening a container, and smelling that something is off, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Customs agent

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Declarations, tariff class and documents.
Estimate

No public source provides a precise figure. This is our estimate.

22%48%+10.6
Database hits, risk and selectivity.
Estimate

No public source provides a precise figure. This is our estimate.

18%40%+7.2
Physical inspection of goods and container.
Estimate

No public source provides a precise figure. This is our estimate.

16%15%+2.4
Interview the operator and write the record.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Fines, appeals and police coordination.
Estimate

No public source provides a precise figure. This is our estimate.

14%16%+2.2
Judgment on fraud and sensitive goods.
Estimate

No public source provides a precise figure. This is our estimate.

14%18%+2.5
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Declarations, tariff class and documents
  • Database hits, risk and selectivity
  • Physical inspection of goods and container
  • Fines, appeals and police coordination
  • Judgment on fraud and sensitive goods
  • aduanas
  • customs
  • despachante de aduanas

Sources for this job· O*NET 13-1041.00· ESCO/ISCO 3351

Intercultural mediator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Translate forms, appointments and what the paper says.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Go with them to the desk, the doctor and the school.
Estimate

No public source provides a precise figure. This is our estimate.

18%12%+2.2
Mediate the cultural clash and the misunderstanding.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Reports, networks and reception resources.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
The family, the child and what you cannot impose.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Trust, and not speaking over anyone.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%24%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • intercultural mediation
  • accompany paperwork
  • translate procedures
  • cultural misunderstandings
  • reception
  • medical appointments
  • school and family
  • immigration resources

Sources for this job· O*NET 21-1012.00· ESCO/ISCO 2635

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