IS WORK OVER?

Automation index

How much of a Customs agent’s job can AI already do?

A declaration and a classification come earlier. Opening a container, and smelling that something is off, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Customs agent

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Declarations, tariff class and documents.
Estimate

No public source provides a precise figure. This is our estimate.

22%48%+10.6
Database hits, risk and selectivity.
Estimate

No public source provides a precise figure. This is our estimate.

18%40%+7.2
Physical inspection of goods and container.
Estimate

No public source provides a precise figure. This is our estimate.

16%15%+2.4
Interview the operator and write the record.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Fines, appeals and police coordination.
Estimate

No public source provides a precise figure. This is our estimate.

14%16%+2.2
Judgment on fraud and sensitive goods.
Estimate

No public source provides a precise figure. This is our estimate.

14%18%+2.5
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Declarations, tariff class and documents
  • Database hits, risk and selectivity
  • Physical inspection of goods and container
  • Fines, appeals and police coordination
  • Judgment on fraud and sensitive goods
  • aduanas
  • customs
  • despachante de aduanas

Sources for this job· O*NET 13-1041.00· ESCO/ISCO 3351

Salesforce administrator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Objects, flows and permissions.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
Reports, dashboards and data clean-up.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
The rep who will not log in and the real process.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Releases, sandboxes and not breaking production.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
IT, legal and the field you cannot have.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
That they use it, and not inflating licences.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Salesforce flows
  • permissions
  • CRM reports
  • data clean-up
  • sandboxes
  • custom objects
  • dashboards
  • sales adoption

Sources for this job· O*NET 15-1242.00· ESCO/ISCO 2522

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