Automation index
Can AI do the work of a Customs agent?
A declaration and a classification come earlier. Opening a container, and smelling that something is off, do not.
It also does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Customs agent
27%
AI or a robot can already do 27% of this job.
#69 / 103
View rankingCustoms agent
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Declarations, tariff class and documents.EstimateNo public source pins this saving. It is an estimate of the method. | 22% | 48% | +10.6 |
Database hits, risk and selectivity.EstimateNo public source pins this saving. It is an estimate of the method. | 18% | 40% | +7.2 |
Physical inspection of goods and container.EstimateNo public source pins this saving. It is an estimate of the method. | 16% | 15% | +2.4 |
Interview the operator and write the record.EstimateNo public source pins this saving. It is an estimate of the method. | 16% | 14% | +2.2 |
Fines, appeals and police coordination.EstimateNo public source pins this saving. It is an estimate of the method. | 14% | 16% | +2.2 |
Judgment on fraud and sensitive goods.EstimateNo public source pins this saving. It is an estimate of the method. | 14% | 18% | +2.5 |
| Total | 100% | 27% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- Declarations, tariff class and documents
- Database hits, risk and selectivity
- Physical inspection of goods and container
- Fines, appeals and police coordination
- Judgment on fraud and sensitive goods
- aduanas
- customs
- despachante de aduanas
Sources for this job· O*NET 13-1041.00· ESCO/ISCO 3351
IS WORK OVER?
Salesperson
28%
#55 / 103
View rankingSalesperson
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Check stock levels and reorder merchandise as necessary.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 28% | +2.5 |
Recommend products to customers, based on customers' needs and interests.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Answer customers' questions about products, prices, availability, product uses, and credit terms.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Provide customers with product samples and catalogs.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Monitor market conditions, product innovations, and competitors' products, prices, and sales.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Prepare sales contracts and order forms.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 41% | 28% | +11.5 |
| Total | 100% | 28% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- characteristics of products
- agricultural equipment
- sales promotion techniques
- product comprehension
- guarantee customer satisfaction
- communicate with customers
- manage schedule of tasks
- implement marketing strategies
- ensure compliance with legal requirements
- answer requests for quotation
Sources for this job· O*NET 41-4012.00· ESCO/ISCO 2433