Automation index
Can AI do the work of a Database administrator?
An explain plan and a backup script write. Recovering a corrupt database on a Sunday does not.
It also does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Database administrator
28%
AI or a robot can already do 28% of this job.
#48 / 103
View rankingDatabase administrator
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Tuning, indexes and execution plans.EstimateNo public source pins this saving. It is an estimate of the method. | 22% | 48% | +10.6 |
Backups, jobs and docs.EstimateNo public source pins this saving. It is an estimate of the method. | 18% | 42% | +7.6 |
Incidents, locks and restores.EstimateNo public source pins this saving. It is an estimate of the method. | 16% | 20% | +3.2 |
Schema changes with development.EstimateNo public source pins this saving. It is an estimate of the method. | 16% | 15% | +2.4 |
Permissions, audit and PII.EstimateNo public source pins this saving. It is an estimate of the method. | 14% | 18% | +2.5 |
Capacity, cost and engine choice.EstimateNo public source pins this saving. It is an estimate of the method. | 14% | 16% | +2.2 |
| Total | 100% | 28% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- Tuning, indexes and execution plans
- Backups, jobs and docs
- Incidents, locks and restores
- Schema changes with development
- Permissions, audit and PII
- Capacity, cost and engine choice
- dba
- administrador de base de datos
- oracle dba
Sources for this job· O*NET 15-1242.00· ESCO/ISCO 2521
IS WORK OVER?
Customer support agent
36%
#15 / 103
View rankingCustomer support agent
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.EstimateNo public source pins this saving. It is an estimate of the method. | 17% | 28% | +4.8 |
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.EstimateNo public source pins this saving. It is an estimate of the method. | 15% | 55% | +8.3 |
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.EstimateNo public source pins this saving. It is an estimate of the method. | 13% | 55% | +7.2 |
Check to ensure that appropriate changes were made to resolve customers' problems.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Determine charges for services requested, collect deposits or payments, or arrange for billing.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Solicit sales of new or additional services or products.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 28% | +2.5 |
Refer unresolved customer grievances to designated departments for further investigation.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
| Total | 100% | 36% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- customer insight
- characteristics of products
- customer service
- guarantee customer satisfaction
- communicate with customers
- use databases
- answer incoming calls
- keep records of customer interaction
- perform customer management
- collect customer data
Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222