IS WORK OVER?

Automation index

How much of a Driving instructor’s job can AI already do?

Teaches driving, in class and mostly in the car.

This percentage does not predict how many people will lose their jobs.

Task comparison

Driving instructor

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Instruct students individually and in groups, using various teaching methods, such as lectures, discussions, and demonstrations.
Estimate

No public source provides a precise figure. This is our estimate.

9%22%+2
Monitor students' performance to make suggestions for improvement and to ensure that they satisfy course standards, training requirements, and objectives.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Adapt teaching methods and instructional materials to meet students' varying needs and interests.
Estimate

No public source provides a precise figure. This is our estimate.

7%22%+1.5
Assign and grade class work and homework.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Prepare students for further development by encouraging them to explore learning opportunities and to persevere with challenging tasks.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Enforce policies and rules governing students.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Observe students to determine qualifications, limitations, abilities, interests, and other individual characteristics.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

44%28%+12.3
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • teach class
  • mark students
  • lesson plans
  • teach
  • road traffic laws
  • mechanical components of vehicles
  • curriculum objectives
  • guarantee students' safety
  • control the performance of the vehicle
  • monitor developments in field of expertise

Sources for this job· O*NET 25-3021.00· ESCO/ISCO 5165

Customer support agent

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Estimate

No public source provides a precise figure. This is our estimate.

17%28%+4.8
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Estimate

No public source provides a precise figure. This is our estimate.

15%55%+8.3
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Estimate

No public source provides a precise figure. This is our estimate.

13%55%+7.2
Check to ensure that appropriate changes were made to resolve customers' problems.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Solicit sales of new or additional services or products.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Refer unresolved customer grievances to designated departments for further investigation.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Total100%36%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • customer insight
  • characteristics of products
  • customer service
  • guarantee customer satisfaction
  • communicate with customers
  • use databases
  • answer incoming calls
  • keep records of customer interaction
  • perform customer management
  • collect customer data

Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222

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