IS WORK OVER?

Automation index

How much of a Executive assistant’s job can AI already do?

Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.

This percentage does not predict how many people will lose their jobs.

Task comparison

Executive assistant

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Answer phone calls and direct calls to appropriate parties or take messages.
Estimate

No public source provides a precise figure. This is our estimate.

13%28%+3.6
Manage and maintain executives' schedules.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Open, sort, and distribute incoming correspondence, including faxes and email.
Estimate

No public source provides a precise figure. This is our estimate.

9%55%+5
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
Estimate

No public source provides a precise figure. This is our estimate.

9%55%+5
Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
Estimate

No public source provides a precise figure. This is our estimate.

7%22%+1.5
Prepare responses to correspondence containing routine inquiries.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Greet visitors and determine whether they should be given access to specific individuals.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

31%28%+8.7
Total100%35%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • company policies
  • translate keywords into full texts
  • perform business research
  • use spreadsheets software
  • coordinate events
  • organise travel arrangements for staff
  • use different communication channels
  • process commissioned instructions
  • manage office facility systems
  • use office systems

Sources for this job· O*NET 43-6011.00· ESCO/ISCO 3343

Appliance technician

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Code, history and the spare.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Strip, test and the built-in one.
Estimate

No public source provides a precise figure. This is our estimate.

18%12%+2.2
Order the part, second visit and the client who is out.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Warranty, misuse and what it does not cover.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The tight kitchen and not marking the unit.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Leave it washing, and not swapping the board blind.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • diagnose appliances
  • error codes
  • strip built-ins
  • spares
  • warranty
  • second visit
  • test boards
  • service call

Sources for this job· O*NET 49-9031.00· ESCO/ISCO 7412

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