Automation index
Can AI do the work of a Executive assistant?
Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.
It does not measure how many roles are at risk.
Task comparison
IS WORK OVER?
Executive assistant
34%
AI or a robot can already do 34% of this job.
#19 / 103
View rankingExecutive assistant
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Answer phone calls and direct calls to appropriate parties or take messages.EstimateNo public source pins this saving. It is an estimate of the method. | 13% | 28% | +3.6 |
Manage and maintain executives' schedules.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Open, sort, and distribute incoming correspondence, including faxes and email.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 55% | +5 |
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 55% | +5 |
Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 22% | +1.5 |
Prepare responses to correspondence containing routine inquiries.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 55% | +3.9 |
Greet visitors and determine whether they should be given access to specific individuals.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 31% | 28% | +8.7 |
| Total | 100% | 35% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- company policies
- translate keywords into full texts
- perform business research
- use spreadsheets software
- coordinate events
- organise travel arrangements for staff
- use different communication channels
- process commissioned instructions
- manage office facility systems
- use office systems
Sources for this job· O*NET 43-6011.00· ESCO/ISCO 3343
IS WORK OVER?
Customs agent
27%
#69 / 103
View rankingCustoms agent
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Declarations, tariff class and documents.EstimateNo public source pins this saving. It is an estimate of the method. | 22% | 48% | +10.6 |
Database hits, risk and selectivity.EstimateNo public source pins this saving. It is an estimate of the method. | 18% | 40% | +7.2 |
Physical inspection of goods and container.EstimateNo public source pins this saving. It is an estimate of the method. | 16% | 15% | +2.4 |
Interview the operator and write the record.EstimateNo public source pins this saving. It is an estimate of the method. | 16% | 14% | +2.2 |
Fines, appeals and police coordination.EstimateNo public source pins this saving. It is an estimate of the method. | 14% | 16% | +2.2 |
Judgment on fraud and sensitive goods.EstimateNo public source pins this saving. It is an estimate of the method. | 14% | 18% | +2.5 |
| Total | 100% | 27% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- Declarations, tariff class and documents
- Database hits, risk and selectivity
- Physical inspection of goods and container
- Fines, appeals and police coordination
- Judgment on fraud and sensitive goods
- aduanas
- customs
- despachante de aduanas
Sources for this job· O*NET 13-1041.00· ESCO/ISCO 3351