IS WORK OVER?

Automation index

How much of a Executive assistant’s job can AI already do?

Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.

This percentage does not predict how many people will lose their jobs.

Task comparison

Executive assistant

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Answer phone calls and direct calls to appropriate parties or take messages.
Estimate

No public source provides a precise figure. This is our estimate.

13%28%+3.6
Manage and maintain executives' schedules.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Open, sort, and distribute incoming correspondence, including faxes and email.
Estimate

No public source provides a precise figure. This is our estimate.

9%55%+5
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
Estimate

No public source provides a precise figure. This is our estimate.

9%55%+5
Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
Estimate

No public source provides a precise figure. This is our estimate.

7%22%+1.5
Prepare responses to correspondence containing routine inquiries.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Greet visitors and determine whether they should be given access to specific individuals.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

31%28%+8.7
Total100%35%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • company policies
  • translate keywords into full texts
  • perform business research
  • use spreadsheets software
  • coordinate events
  • organise travel arrangements for staff
  • use different communication channels
  • process commissioned instructions
  • manage office facility systems
  • use office systems

Sources for this job· O*NET 43-6011.00· ESCO/ISCO 3343

Salesperson

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Check stock levels and reorder merchandise as necessary.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Recommend products to customers, based on customers' needs and interests.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Answer customers' questions about products, prices, availability, product uses, and credit terms.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Provide customers with product samples and catalogs.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Monitor market conditions, product innovations, and competitors' products, prices, and sales.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Prepare sales contracts and order forms.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

41%28%+11.5
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • characteristics of products
  • agricultural equipment
  • sales promotion techniques
  • product comprehension
  • guarantee customer satisfaction
  • communicate with customers
  • manage schedule of tasks
  • implement marketing strategies
  • ensure compliance with legal requirements
  • answer requests for quotation

Sources for this job· O*NET 41-4012.00· ESCO/ISCO 2433

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