Automation index
How much of a Executive assistant’s job can AI already do?
Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Executive assistant
34%
AI can already do 34% of this job.
#19 / 623
View rankingExecutive assistant
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Answer phone calls and direct calls to appropriate parties or take messages.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 28% | +3.6 |
Manage and maintain executives' schedules.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Open, sort, and distribute incoming correspondence, including faxes and email.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 55% | +5 |
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 55% | +5 |
Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 22% | +1.5 |
Prepare responses to correspondence containing routine inquiries.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 55% | +3.9 |
Greet visitors and determine whether they should be given access to specific individuals.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 31% | 28% | +8.7 |
| Total | 100% | 35% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- company policies
- translate keywords into full texts
- perform business research
- use spreadsheets software
- coordinate events
- organise travel arrangements for staff
- use different communication channels
- process commissioned instructions
- manage office facility systems
- use office systems
Sources for this job· O*NET 43-6011.00· ESCO/ISCO 3343
IS WORK OVER?
Store manager
28%
#106 / 623
View rankingStore manager
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 28% | +3.6 |
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 22% | +1.8 |
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Assign employees to specific duties.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Instruct staff on how to handle difficult and complicated sales.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Establish credit policies and operating procedures.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 41% | 28% | +11.5 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- sales activities
- employment law
- tobacco brands
- study sales levels of products
- set up pricing strategies
- order supplies
- manage budgets
- maintain relationship with customers
- manage staff
- use different communication channels
Sources for this job· O*NET 41-1011.00· ESCO/ISCO 1420