IS WORK OVER?

Automation index

How much of a Freight forwarder’s job can AI already do?

A booking comes earlier. The box leaving and not sticking in customs do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Freight forwarder

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Booking, freight and the B/L.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
Customs, HS and the entry.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
The client, the delay and the ship that will not wait.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Insurance, incidents and the claim.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The consolidator, the slot and not overbooking.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
That it leaves, and not sticking in customs.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • bookings
  • bills of lading
  • customs entry
  • HS codes
  • freight
  • cargo insurance
  • consolidate
  • transit incidents

Sources for this job· O*NET 43-5011.00· ESCO/ISCO 3331

Key account manager

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Account, plan and the QBR.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Buyer, objections and the one who changes.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Forecast, the gap and not inflating.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Incident, the SLA and not hiding the fail.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Internal, the one who does not deliver and fighting it.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Grow it, and not losing it at renewal.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • QBR
  • account plans
  • account forecast
  • SLA
  • renewal
  • buyers
  • objections
  • gaps

Sources for this job· O*NET 41-4012.00· ESCO/ISCO 2433

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