Automation index

How much of a Freight forwarder’s job can AI already do?

A booking comes earlier. The box leaving and not sticking in customs do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

IS WORK OVER?

28%

AI can already do 28% of this job.

#124 / 623

Freight forwarder

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Booking, freight and the B/L. Estimate No public source provides a precise figure. This is our estimate.	18%	52%	+9.4
Customs, HS and the entry. Estimate No public source provides a precise figure. This is our estimate.	16%	40%	+6.4
The client, the delay and the ship that will not wait. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
Insurance, incidents and the claim. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
The consolidator, the slot and not overbooking. Estimate No public source provides a precise figure. This is our estimate.	18%	14%	+2.5
That it leaves, and not sticking in customs. Estimate No public source provides a precise figure. This is our estimate.	16%	12%	+1.9
Total	100%		28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

IS WORK OVER?

29%

#55 / 623

Travel agent

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Search flights, hotels, trains and packages. Estimate No public source provides a precise figure. This is our estimate.	18%	52%	+9.4
Quote, compare and issue bookings. Estimate No public source provides a precise figure. This is our estimate.	16%	40%	+6.4
Serve the client: taste, visas and fears. Estimate No public source provides a precise figure. This is our estimate.	18%	18%	+3.2
Changes, cancellations and incidents on the ground. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
Groups, corporates and tailor-made trips. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
Suppliers, margins and liability for the booking. Estimate No public source provides a precise figure. This is our estimate.	16%	14%	+2.2
Total	100%		29%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low