Automation index
Can AI do the work of a Hairdresser?
A moodboard and a booking assemble themselves. Cutting, colouring, and sending the client out happy is the job.
It also does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Hairdresser
14%
AI or a robot can already do 14% of this job.
#100 / 103
View rankingHairdresser
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Diary, client cards and salon social posts.EstimateNo public source pins this saving. It is an estimate of the method. | 16% | 28% | +4.5 |
Advise cut and colour from references.EstimateNo public source pins this saving. It is an estimate of the method. | 14% | 22% | +3.1 |
Cut, style and finish in the chair.EstimateNo public source pins this saving. It is an estimate of the method. | 24% | 6% | +1.4 |
Colour, highlights and treatments.EstimateNo public source pins this saving. It is an estimate of the method. | 18% | 8% | +1.4 |
Hygiene, sterilisation and till.EstimateNo public source pins this saving. It is an estimate of the method. | 14% | 10% | +1.4 |
Care, retention and handling complaints.EstimateNo public source pins this saving. It is an estimate of the method. | 14% | 12% | +1.7 |
| Total | 100% | 14% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- cut hair
- colour hair
- haircut
- barbering
- Diary, client cards and salon social posts
- Advise cut and colour from references
- Cut, style and finish in the chair
- Colour, highlights and treatments
- Hygiene, sterilisation and till
- Care, retention and handling complaints
Sources for this job· O*NET 39-5012.00· ESCO/ISCO 5141
IS WORK OVER?
Customer support agent
36%
#15 / 103
View rankingCustomer support agent
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.EstimateNo public source pins this saving. It is an estimate of the method. | 17% | 28% | +4.8 |
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.EstimateNo public source pins this saving. It is an estimate of the method. | 15% | 55% | +8.3 |
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.EstimateNo public source pins this saving. It is an estimate of the method. | 13% | 55% | +7.2 |
Check to ensure that appropriate changes were made to resolve customers' problems.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Determine charges for services requested, collect deposits or payments, or arrange for billing.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Solicit sales of new or additional services or products.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 28% | +2.5 |
Refer unresolved customer grievances to designated departments for further investigation.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
| Total | 100% | 36% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- customer insight
- characteristics of products
- customer service
- guarantee customer satisfaction
- communicate with customers
- use databases
- answer incoming calls
- keep records of customer interaction
- perform customer management
- collect customer data
Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222