IS WORK OVER?

Automation index

How much of a Hotel concierge’s job can AI already do?

A booking and a map come earlier. A table at ten, and calming someone, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel concierge

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Bookings, maps and recommendations.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Desk, bags and difficult guests.
Estimate

No public source provides a precise figure. This is our estimate.

20%12%+2.4
Restaurants, tickets and transport.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Logs, shifts and front-desk coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Neighbourhood, vendors and errands.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not leaving a guest stranded at two in the morning.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Bookings, maps and recommendations
  • Desk, bags and difficult guests
  • Restaurants, tickets and transport
  • Logs, shifts and front-desk coordination
  • Neighbourhood, vendors and errands
  • conserje
  • concierge
  • portero de hotel

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Ambulance driver

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Calls, routes and service logs.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Drive urgent, park and help the technician.
Estimate

No public source provides a precise figure. This is our estimate.

22%10%+2.2
Stretcher, transfer and family.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Cleaning, kit and handovers.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Hospital, ICU and times.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not arriving late to a heart attack.
Estimate

No public source provides a precise figure. This is our estimate.

14%14%+2
Total100%18%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • drive
  • route
  • load goods
  • Calls, routes and service logs
  • Drive urgent, park and help the technician
  • Stretcher, transfer and family
  • Cleaning, kit and handovers
  • Hospital, ICU and times
  • Not arriving late to a heart attack
  • conductor de ambulancia

Sources for this job· O*NET 53-3011.00· ESCO/ISCO 8322

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