IS WORK OVER?

Automation index

How much of a Hotel concierge’s job can AI already do?

A booking and a map come earlier. A table at ten, and calming someone, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel concierge

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Bookings, maps and recommendations.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Desk, bags and difficult guests.
Estimate

No public source provides a precise figure. This is our estimate.

20%12%+2.4
Restaurants, tickets and transport.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Logs, shifts and front-desk coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Neighbourhood, vendors and errands.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not leaving a guest stranded at two in the morning.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Bookings, maps and recommendations
  • Desk, bags and difficult guests
  • Restaurants, tickets and transport
  • Logs, shifts and front-desk coordination
  • Neighbourhood, vendors and errands
  • conserje
  • concierge
  • portero de hotel

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Architect

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Draft plans, sections and a first BIM model from the brief.
Estimate

No public source provides a precise figure. This is our estimate.

22%48%+10.6
Produce renders, views and façade options.
Estimate

No public source provides a precise figure. This is our estimate.

18%40%+7.2
Write quantities, specs and the project report.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Meetings with client, developer and planning office.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Site direction and inspection visits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Stamp, register and own legal responsibility.
Estimate

No public source provides a precise figure. This is our estimate.

12%8%+1
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • building plans
  • renders
  • sign a project
  • Produce renders, views and façade options
  • Site direction and inspection visits
  • arquitect
  • architect
  • proyecto de edificio

Sources for this job· O*NET 17-1011.00· ESCO/ISCO 2161

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