IS WORK OVER?

Automation index

How much of a Hotel concierge’s job can AI already do?

A booking and a map come earlier. A table at ten, and calming someone, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel concierge

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Bookings, maps and recommendations.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Desk, bags and difficult guests.
Estimate

No public source provides a precise figure. This is our estimate.

20%12%+2.4
Restaurants, tickets and transport.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Logs, shifts and front-desk coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Neighbourhood, vendors and errands.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not leaving a guest stranded at two in the morning.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Bookings, maps and recommendations
  • Desk, bags and difficult guests
  • Restaurants, tickets and transport
  • Logs, shifts and front-desk coordination
  • Neighbourhood, vendors and errands
  • conserje
  • concierge
  • portero de hotel

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Barber

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Appointments, till and product stock.
Estimate

No public source provides a precise figure. This is our estimate.

14%32%+4.5
Cut and style consult with the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Cut, fade and finish with clipper and scissors.
Estimate

No public source provides a precise figure. This is our estimate.

28%5%+1.4
Shave, beard tidy and hot towel.
Estimate

No public source provides a precise figure. This is our estimate.

18%6%+1.1
Cleaning, disinfection and tool care.
Estimate

No public source provides a precise figure. This is our estimate.

12%10%+1.2
Shop atmosphere and regulars.
Estimate

No public source provides a precise figure. This is our estimate.

12%14%+1.7
Total100%12%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • cut hair
  • colour hair
  • haircut
  • barbering
  • Appointments, till and product stock
  • Cut and style consult with the client
  • Shave, beard tidy and hot towel
  • Cleaning, disinfection and tool care
  • Shop atmosphere and regulars
  • barber

Sources for this job· O*NET 39-5011.00· ESCO/ISCO 5141

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