IS WORK OVER?

Automation index

How much of a Hotel concierge’s job can AI already do?

A booking and a map come earlier. A table at ten, and calming someone, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel concierge

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Bookings, maps and recommendations.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Desk, bags and difficult guests.
Estimate

No public source provides a precise figure. This is our estimate.

20%12%+2.4
Restaurants, tickets and transport.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Logs, shifts and front-desk coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Neighbourhood, vendors and errands.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not leaving a guest stranded at two in the morning.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Bookings, maps and recommendations
  • Desk, bags and difficult guests
  • Restaurants, tickets and transport
  • Logs, shifts and front-desk coordination
  • Neighbourhood, vendors and errands
  • conserje
  • concierge
  • portero de hotel

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

CCTV technician

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Plan, FOV and the recorder.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Fit, focus and the backlight that blinds.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Network, PoE and the disk that fills.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Data-protection law, signs and the client who wants the whole street.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Residents, the porter and the illegal angle.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
See the face, and not recording extra.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%23%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • focus cameras
  • FOV
  • PoE
  • recorders
  • data-protection signs
  • lawful angles
  • recording disks
  • camera plan

Sources for this job· O*NET 49-2098.00· ESCO/ISCO 7412

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