IS WORK OVER?

Automation index

How much of a Hotel concierge’s job can AI already do?

A booking and a map come earlier. A table at ten, and calming someone, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel concierge

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Bookings, maps and recommendations.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Desk, bags and difficult guests.
Estimate

No public source provides a precise figure. This is our estimate.

20%12%+2.4
Restaurants, tickets and transport.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Logs, shifts and front-desk coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Neighbourhood, vendors and errands.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not leaving a guest stranded at two in the morning.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Bookings, maps and recommendations
  • Desk, bags and difficult guests
  • Restaurants, tickets and transport
  • Logs, shifts and front-desk coordination
  • Neighbourhood, vendors and errands
  • conserje
  • concierge
  • portero de hotel

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Chief executive

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Reports, dashboards and board notes.
Estimate

No public source provides a precise figure. This is our estimate.

18%42%+7.6
Prep committees, agendas and follow-ups.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Decide strategy, investment and cuts.
Estimate

No public source provides a precise figure. This is our estimate.

18%12%+2.2
Lead the exec team and conflicts.
Estimate

No public source provides a precise figure. This is our estimate.

18%10%+1.8
Talk to investors, unions and press.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Represent the company and own the miss.
Estimate

No public source provides a precise figure. This is our estimate.

14%15%+2.1
Total100%20%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Reports, dashboards and board notes
  • Prep committees, agendas and follow-ups
  • Decide strategy, investment and cuts
  • Lead the exec team and conflicts
  • Talk to investors, unions and press
  • Represent the company and own the miss
  • directivo
  • ceo
  • director general
  • consejero delegado

Sources for this job· O*NET 11-1011.00· ESCO/ISCO 1120

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