Automation index
How much of a Hotel concierge’s job can AI already do?
A booking and a map come earlier. A table at ten, and calming someone, do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Hotel concierge
22%
AI can already do 22% of this job.
#327 / 633
View rankingHotel concierge
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Bookings, maps and recommendations.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Desk, bags and difficult guests.EstimateNo public source provides a precise figure. This is our estimate. | 20% | 12% | +2.4 |
Restaurants, tickets and transport.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Logs, shifts and front-desk coordination.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Neighbourhood, vendors and errands.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 16% | +2.6 |
Not leaving a guest stranded at two in the morning.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 14% | +2.2 |
| Total | 100% | 22% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Bookings, maps and recommendations
- Desk, bags and difficult guests
- Restaurants, tickets and transport
- Logs, shifts and front-desk coordination
- Neighbourhood, vendors and errands
- conserje
- concierge
- portero de hotel
Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224
IS WORK OVER?
Cleaner
16%
#609 / 633
View rankingCleaner
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Logs, checklists and product orders.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 32% | +4.5 |
Scrubber-driers and dosing.EstimateNo public source provides a precise figure. This is our estimate. | 12% | 22% | +2.6 |
Mop, vacuum, disinfect and restock.EstimateNo public source provides a precise figure. This is our estimate. | 26% | 10% | +2.6 |
Waste, linen and sensitive areas.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
Shifts, keys and dealing with users.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 14% | +2.2 |
Surprises: vomit, works, a complaint.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 16% | +2.6 |
| Total | 100% | 16% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Logs, checklists and product orders
- Scrubber-driers and dosing
- Mop, vacuum, disinfect and restock
- Waste, linen and sensitive areas
- Shifts, keys and dealing with users
- Surprises: vomit, works, a complaint
- limpiador
- limpiadora
- personal de limpieza
- cleaner
Sources for this job· O*NET 37-2011.00· ESCO/ISCO 9112