IS WORK OVER?

Automation index

How much of a Hotel concierge’s job can AI already do?

A booking and a map come earlier. A table at ten, and calming someone, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel concierge

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Bookings, maps and recommendations.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Desk, bags and difficult guests.
Estimate

No public source provides a precise figure. This is our estimate.

20%12%+2.4
Restaurants, tickets and transport.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Logs, shifts and front-desk coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Neighbourhood, vendors and errands.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not leaving a guest stranded at two in the morning.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Bookings, maps and recommendations
  • Desk, bags and difficult guests
  • Restaurants, tickets and transport
  • Logs, shifts and front-desk coordination
  • Neighbourhood, vendors and errands
  • conserje
  • concierge
  • portero de hotel

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Drone pilot

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Flight plan, NOTAM, ENAIRE and the permit.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Fly, frame, not lose the drone and land.
Estimate

No public source provides a precise figure. This is our estimate.

22%8%+1.8
Deliver stills, video and a basic grade.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Maintenance, batteries and the part that fails.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Client, briefing and what you can actually fly.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
AESA rules and liability for the flight.
Estimate

No public source provides a precise figure. This is our estimate.

14%14%+2
Total100%23%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • fly drones
  • pilot UAS
  • flight planning
  • aerial shots
  • NOTAM
  • AESA permits
  • not lose the drone
  • grade aerial video

Sources for this job· O*NET 53-2012.00· ESCO/ISCO 3153

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