IS WORK OVER?

Automation index

How much of a Hotel concierge’s job can AI already do?

A booking and a map come earlier. A table at ten, and calming someone, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel concierge

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Bookings, maps and recommendations.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Desk, bags and difficult guests.
Estimate

No public source provides a precise figure. This is our estimate.

20%12%+2.4
Restaurants, tickets and transport.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Logs, shifts and front-desk coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Neighbourhood, vendors and errands.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not leaving a guest stranded at two in the morning.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Bookings, maps and recommendations
  • Desk, bags and difficult guests
  • Restaurants, tickets and transport
  • Logs, shifts and front-desk coordination
  • Neighbourhood, vendors and errands
  • conserje
  • concierge
  • portero de hotel

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

E-learning trainer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Script, SCORM and the platform.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Tutoring, the forum and the one who vanishes.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Assess, copying and the one who does not log in.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Design, the video and not drowning in text.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The client, the deadline and not delivering a dressed-up PDF.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
That they learn, and not dropping out.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • SCORM
  • online tutoring
  • forums
  • platforms
  • course script
  • training videos
  • assess online
  • drop-out

Sources for this job· O*NET 25-9031.00· ESCO/ISCO 2351

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