IS WORK OVER?

Automation index

How much of a Hotel concierge’s job can AI already do?

A booking and a map come earlier. A table at ten, and calming someone, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel concierge

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Bookings, maps and recommendations.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Desk, bags and difficult guests.
Estimate

No public source provides a precise figure. This is our estimate.

20%12%+2.4
Restaurants, tickets and transport.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Logs, shifts and front-desk coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Neighbourhood, vendors and errands.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not leaving a guest stranded at two in the morning.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Bookings, maps and recommendations
  • Desk, bags and difficult guests
  • Restaurants, tickets and transport
  • Logs, shifts and front-desk coordination
  • Neighbourhood, vendors and errands
  • conserje
  • concierge
  • portero de hotel

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

ENT doctor

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Read audiograms, CT and a first plan.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Clinic, nasal endoscopy and otoscopy.
Estimate

No public source provides a precise figure. This is our estimate.

18%12%+2.2
Ear, sinus and tonsil surgery.
Estimate

No public source provides a precise figure. This is our estimate.

18%10%+1.8
Explain, consent and difficult vertigo.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Reports, prescriptions and speech-therapy coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
On-call, nosebleeds and liability for the act.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%21%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • care for patients
  • diagnose
  • nursing care
  • clinical notes
  • Read audiograms, CT and a first plan
  • Clinic, nasal endoscopy and otoscopy
  • Ear, sinus and tonsil surgery
  • Explain, consent and difficult vertigo
  • otorrino
  • otorrinolaringologo

Sources for this job· O*NET 29-1229.00· ESCO/ISCO 2212

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