IS WORK OVER?

Automation index

How much of a Hotel concierge’s job can AI already do?

A booking and a map come earlier. A table at ten, and calming someone, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel concierge

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Bookings, maps and recommendations.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Desk, bags and difficult guests.
Estimate

No public source provides a precise figure. This is our estimate.

20%12%+2.4
Restaurants, tickets and transport.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Logs, shifts and front-desk coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Neighbourhood, vendors and errands.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not leaving a guest stranded at two in the morning.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Bookings, maps and recommendations
  • Desk, bags and difficult guests
  • Restaurants, tickets and transport
  • Logs, shifts and front-desk coordination
  • Neighbourhood, vendors and errands
  • conserje
  • concierge
  • portero de hotel

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Excavator operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Set-out, levels and the machine log.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Dig, load and the batter that comes in.
Estimate

No public source provides a precise figure. This is our estimate.

24%6%+1.4
Services, the blind pipe and stopping in time.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Maintenance, grease and the pin that snaps.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The labourer, the lorry and covering nobody.
Estimate

No public source provides a precise figure. This is our estimate.

14%18%+2.5
Not breaking what is buried, and leaving a clean formation.
Estimate

No public source provides a precise figure. This is our estimate.

14%10%+1.4
Total100%18%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • dig with excavator
  • load lorries
  • batters
  • buried services
  • set-out levels
  • grease the machine
  • formation
  • site GPS

Sources for this job· O*NET 47-2073.00· ESCO/ISCO 8342

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