IS WORK OVER?

Automation index

How much of a Hotel concierge’s job can AI already do?

A booking and a map come earlier. A table at ten, and calming someone, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel concierge

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Bookings, maps and recommendations.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Desk, bags and difficult guests.
Estimate

No public source provides a precise figure. This is our estimate.

20%12%+2.4
Restaurants, tickets and transport.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Logs, shifts and front-desk coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Neighbourhood, vendors and errands.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not leaving a guest stranded at two in the morning.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Bookings, maps and recommendations
  • Desk, bags and difficult guests
  • Restaurants, tickets and transport
  • Logs, shifts and front-desk coordination
  • Neighbourhood, vendors and errands
  • conserje
  • concierge
  • portero de hotel

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Executive chef

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Menus, dish sheets and food cost.
Estimate

No public source provides a precise figure. This is our estimate.

18%38%+6.8
Orders, suppliers and waste.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Pass, plating and service pace.
Estimate

No public source provides a precise figure. This is our estimate.

20%10%+2
Lead the brigade, shifts and conflicts.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Cook on the line and correct doneness.
Estimate

No public source provides a precise figure. This is our estimate.

16%15%+2.4
Hygiene, audits and the house’s name.
Estimate

No public source provides a precise figure. This is our estimate.

14%12%+1.7
Total100%19%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • cook
  • mise en place
  • dishes
  • bake
  • Menus, dish sheets and food cost
  • Orders, suppliers and waste
  • Pass, plating and service pace
  • Lead the brigade, shifts and conflicts
  • Cook on the line and correct doneness
  • Hygiene, audits and the house’s name

Sources for this job· O*NET 35-1011.00· ESCO/ISCO 3434

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