IS WORK OVER?

Automation index

How much of a Hotel concierge’s job can AI already do?

A booking and a map come earlier. A table at ten, and calming someone, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel concierge

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Bookings, maps and recommendations.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Desk, bags and difficult guests.
Estimate

No public source provides a precise figure. This is our estimate.

20%12%+2.4
Restaurants, tickets and transport.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Logs, shifts and front-desk coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Neighbourhood, vendors and errands.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not leaving a guest stranded at two in the morning.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Bookings, maps and recommendations
  • Desk, bags and difficult guests
  • Restaurants, tickets and transport
  • Logs, shifts and front-desk coordination
  • Neighbourhood, vendors and errands
  • conserje
  • concierge
  • portero de hotel

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Librarian

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Catalogue, index and describe holdings.
Estimate

No public source provides a precise figure. This is our estimate.

20%48%+9.6
Guides, searches and reference answers.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Floor desk and reading mediation.
Estimate

No public source provides a precise figure. This is our estimate.

18%15%+2.7
Programme clubs, visits and training.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Preserve, digitise and decide what is bought.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Library policy and use conflicts.
Estimate

No public source provides a precise figure. This is our estimate.

14%16%+2.2
Total100%26%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Catalogue, index and describe holdings
  • Guides, searches and reference answers
  • Floor desk and reading mediation
  • Programme clubs, visits and training
  • Library policy and use conflicts
  • bibliotecari
  • librarian
  • documentalista

Sources for this job· O*NET 25-4022.00· ESCO/ISCO 2622

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