IS WORK OVER?

Automation index

How much of a Hotel concierge’s job can AI already do?

A booking and a map come earlier. A table at ten, and calming someone, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel concierge

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Bookings, maps and recommendations.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Desk, bags and difficult guests.
Estimate

No public source provides a precise figure. This is our estimate.

20%12%+2.4
Restaurants, tickets and transport.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Logs, shifts and front-desk coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Neighbourhood, vendors and errands.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not leaving a guest stranded at two in the morning.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Bookings, maps and recommendations
  • Desk, bags and difficult guests
  • Restaurants, tickets and transport
  • Logs, shifts and front-desk coordination
  • Neighbourhood, vendors and errands
  • conserje
  • concierge
  • portero de hotel

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

SOC analyst

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Triage, SIEM and the alert playbook.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
The false positive and the one that is ransomware.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
IOCs, correlation and the ticket.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
24x7 shift, handoff and the note to the CISO.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Contain, isolate and not killing the business.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Cut it off in time, and not ignoring the awkward alert.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • alert triage
  • SIEM
  • SOC playbooks
  • IOCs
  • contain incidents
  • 24x7 shift
  • ransomware
  • event correlation

Sources for this job· O*NET 15-1212.00· ESCO/ISCO 2529

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