IS WORK OVER?

Automation index

How much of a Hotel concierge’s job can AI already do?

A booking and a map come earlier. A table at ten, and calming someone, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel concierge

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Bookings, maps and recommendations.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Desk, bags and difficult guests.
Estimate

No public source provides a precise figure. This is our estimate.

20%12%+2.4
Restaurants, tickets and transport.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Logs, shifts and front-desk coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Neighbourhood, vendors and errands.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not leaving a guest stranded at two in the morning.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Bookings, maps and recommendations
  • Desk, bags and difficult guests
  • Restaurants, tickets and transport
  • Logs, shifts and front-desk coordination
  • Neighbourhood, vendors and errands
  • conserje
  • concierge
  • portero de hotel

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Tiler

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Layout, levels and ordering tile.
Estimate

No public source provides a precise figure. This is our estimate.

16%30%+4.8
Cut, set and grout.
Estimate

No public source provides a precise figure. This is our estimate.

24%8%+1.9
Substrates, falls and awkward points.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Site, client and not staining the house.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Quantities, extras and logs.
Estimate

No public source provides a precise figure. This is our estimate.

14%22%+3.1
Not leaving a floor that sounds hollow.
Estimate

No public source provides a precise figure. This is our estimate.

14%14%+2
Total100%17%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • build walls
  • plaster
  • site work
  • Layout, levels and ordering tile
  • Cut, set and grout
  • Substrates, falls and awkward points
  • Site, client and not staining the house
  • Quantities, extras and logs
  • Not leaving a floor that sounds hollow
  • solador

Sources for this job· O*NET 47-2044.00· ESCO/ISCO 7122

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