IS WORK OVER?

Automation index

How much of a Hotel concierge’s job can AI already do?

A booking and a map come earlier. A table at ten, and calming someone, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel concierge

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Bookings, maps and recommendations.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Desk, bags and difficult guests.
Estimate

No public source provides a precise figure. This is our estimate.

20%12%+2.4
Restaurants, tickets and transport.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Logs, shifts and front-desk coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Neighbourhood, vendors and errands.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not leaving a guest stranded at two in the morning.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Bookings, maps and recommendations
  • Desk, bags and difficult guests
  • Restaurants, tickets and transport
  • Logs, shifts and front-desk coordination
  • Neighbourhood, vendors and errands
  • conserje
  • concierge
  • portero de hotel

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Web developer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Layout, components and API consumption.
Estimate

No public source provides a precise figure. This is our estimate.

20%48%+9.6
Accessibility, performance and technical SEO.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Design, product and the client who changes their mind.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Deploys, incidents and monitoring.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Tests, code review and documentation.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not shipping a half-change on a Friday.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%26%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • write code
  • programming
  • software development
  • coding
  • debug code
  • Layout, components and API consumption
  • Deploys, incidents and monitoring
  • Tests, code review and documentation
  • Not shipping a half-change on a Friday
  • desarrollador web

Sources for this job· O*NET 15-1254.00· ESCO/ISCO 2513

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