Automation index
Can AI do the work of a Hotel receptionist?
Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.
It is not a forecast of job losses either.
Task comparison
IS WORK OVER?
Hotel receptionist
30%
AI or a robot can already do 30% of this job.
#42 / 103
View rankingHotel receptionist
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Greet, register, and assign rooms to guests of hotels or motels.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Issue room keys and escort instructions to bellhops.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Verify customers' credit, and establish how the customer will pay for the accommodation.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Keep records of room availability and guests' accounts, manually or using computers.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 55% | +3.9 |
Make and confirm reservations.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Review accounts and charges with guests during the check out process.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Compute bills, collect payments, and make change for guests.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 47% | 28% | +13.2 |
| Total | 100% | 30% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- explain features in accommodation venue
- comply with food safety and hygiene
- implement marketing strategies
- maintain relationship with customers
- deal with arrivals in accommodation
- greet guests
- handle customer complaints
- process booking
- provide tourism related information
- handover the service area
Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224
IS WORK OVER?
Carpenter
27%
#72 / 103
View rankingCarpenter
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Follow established safety rules and regulations and maintain a safe and clean environment.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 28% | +2.5 |
Measure and mark cutting lines on materials, using a ruler, pencil, chalk, and marking gauge.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 28% | +2.5 |
Shape or cut materials to specified measurements, using hand tools, machines, or power saws.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Assemble and fasten materials to make frameworks or props, using hand tools and wood screws, nails, dowel pins, or glue.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Build or repair cabinets, doors, frameworks, floors, or other wooden fixtures used in buildings, using woodworking machines, carpenter's hand tools, or power tools.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 12% | +0.7 |
Study specifications in blueprints, sketches, or building plans to prepare project layout and determine dimensions and materials required.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Install structures or fixtures, such as windows, frames, floorings, trim, or hardware, using carpenters' hand or power tools.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Verify trueness of structure, using plumb bob and level.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 45% | 28% | +12.6 |
| Total | 100% | 27% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- install locks
- work ergonomically
- apply proofing membranes
- cut insulation material to size
- use shims
- inspect construction supplies
- manipulate glass
- use measurement instruments
- apply insulation strips
- use safety equipment in construction
Sources for this job· O*NET 47-2031.00· ESCO/ISCO 7115