IS WORK OVER?

Automation index

How much of a Hotel receptionist’s job can AI already do?

Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel receptionist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Greet, register, and assign rooms to guests of hotels or motels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Issue room keys and escort instructions to bellhops.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Verify customers' credit, and establish how the customer will pay for the accommodation.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Keep records of room availability and guests' accounts, manually or using computers.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Make and confirm reservations.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Review accounts and charges with guests during the check out process.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Compute bills, collect payments, and make change for guests.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • explain features in accommodation venue
  • comply with food safety and hygiene
  • implement marketing strategies
  • maintain relationship with customers
  • deal with arrivals in accommodation
  • greet guests
  • handle customer complaints
  • process booking
  • provide tourism related information
  • handover the service area

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Carpenter

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Follow established safety rules and regulations and maintain a safe and clean environment.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Measure and mark cutting lines on materials, using a ruler, pencil, chalk, and marking gauge.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Shape or cut materials to specified measurements, using hand tools, machines, or power saws.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Assemble and fasten materials to make frameworks or props, using hand tools and wood screws, nails, dowel pins, or glue.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Build or repair cabinets, doors, frameworks, floors, or other wooden fixtures used in buildings, using woodworking machines, carpenter's hand tools, or power tools.
Estimate

No public source provides a precise figure. This is our estimate.

6%12%+0.7
Study specifications in blueprints, sketches, or building plans to prepare project layout and determine dimensions and materials required.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Install structures or fixtures, such as windows, frames, floorings, trim, or hardware, using carpenters' hand or power tools.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Verify trueness of structure, using plumb bob and level.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

45%28%+12.6
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • install locks
  • work ergonomically
  • apply proofing membranes
  • cut insulation material to size
  • use shims
  • inspect construction supplies
  • manipulate glass
  • use measurement instruments
  • apply insulation strips
  • use safety equipment in construction

Sources for this job· O*NET 47-2031.00· ESCO/ISCO 7115

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