Automation index
Can AI do the work of a Hotel receptionist?
Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.
It is not a forecast of job losses either.
Task comparison
IS WORK OVER?
Hotel receptionist
30%
AI or a robot can already do 30% of this job.
#42 / 103
View rankingHotel receptionist
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Greet, register, and assign rooms to guests of hotels or motels.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Issue room keys and escort instructions to bellhops.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Verify customers' credit, and establish how the customer will pay for the accommodation.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Keep records of room availability and guests' accounts, manually or using computers.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 55% | +3.9 |
Make and confirm reservations.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Review accounts and charges with guests during the check out process.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Compute bills, collect payments, and make change for guests.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 47% | 28% | +13.2 |
| Total | 100% | 30% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- explain features in accommodation venue
- comply with food safety and hygiene
- implement marketing strategies
- maintain relationship with customers
- deal with arrivals in accommodation
- greet guests
- handle customer complaints
- process booking
- provide tourism related information
- handover the service area
Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224
IS WORK OVER?
Dentist
24%
#82 / 103
View rankingDentist
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Use masks, gloves, and safety glasses to protect patients and self from infectious diseases.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 12% | +1.3 |
Examine teeth, gums, and related tissues, using dental instruments, x-rays, or other diagnostic equipment, to evaluate dental health, diagnose diseases or abnormalities, and plan appropriate treatments.EstimateNo public source pins this saving. It is an estimate of the method. | 10% | 28% | +2.8 |
Use dental air turbines, hand instruments, dental appliances, or surgical implements.EstimateNo public source pins this saving. It is an estimate of the method. | 10% | 28% | +2.8 |
Administer anesthetics to limit the amount of pain experienced by patients during procedures.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 12% | +1 |
Diagnose and treat diseases, injuries, or malformations of teeth, gums, or related oral structures and provide preventive or corrective services.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Advise or instruct patients regarding preventive dental care, the causes and treatment of dental problems, or oral health care services.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 12% | +0.8 |
Formulate plan of treatment for patient's teeth and mouth tissue.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 12% | +0.8 |
Analyze or evaluate dental needs to determine changes or trends in patterns of dental disease.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 48% | +2.9 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 34% | 28% | +9.5 |
| Total | 100% | 24% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- cosmetic dental procedures
- surgery
- dentistry science
- clinical disciplines in dentistry
- mouth anatomy
- anaesthetics
- perform oral health diagnosis
- rehabilitate worn dentition
- lead the dental team
- provide periodontal treatment
Sources for this job· O*NET 29-1021.00· ESCO/ISCO 2261