IS WORK OVER?

Automation index

How much of a Hotel receptionist’s job can AI already do?

Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel receptionist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Greet, register, and assign rooms to guests of hotels or motels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Issue room keys and escort instructions to bellhops.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Verify customers' credit, and establish how the customer will pay for the accommodation.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Keep records of room availability and guests' accounts, manually or using computers.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Make and confirm reservations.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Review accounts and charges with guests during the check out process.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Compute bills, collect payments, and make change for guests.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • explain features in accommodation venue
  • comply with food safety and hygiene
  • implement marketing strategies
  • maintain relationship with customers
  • deal with arrivals in accommodation
  • greet guests
  • handle customer complaints
  • process booking
  • provide tourism related information
  • handover the service area

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Dentist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Use masks, gloves, and safety glasses to protect patients and self from infectious diseases.
Estimate

No public source provides a precise figure. This is our estimate.

11%12%+1.3
Examine teeth, gums, and related tissues, using dental instruments, x-rays, or other diagnostic equipment, to evaluate dental health, diagnose diseases or abnormalities, and plan appropriate treatments.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Use dental air turbines, hand instruments, dental appliances, or surgical implements.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Administer anesthetics to limit the amount of pain experienced by patients during procedures.
Estimate

No public source provides a precise figure. This is our estimate.

8%12%+1
Diagnose and treat diseases, injuries, or malformations of teeth, gums, or related oral structures and provide preventive or corrective services.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Advise or instruct patients regarding preventive dental care, the causes and treatment of dental problems, or oral health care services.
Estimate

No public source provides a precise figure. This is our estimate.

7%12%+0.8
Formulate plan of treatment for patient's teeth and mouth tissue.
Estimate

No public source provides a precise figure. This is our estimate.

7%12%+0.8
Analyze or evaluate dental needs to determine changes or trends in patterns of dental disease.
Estimate

No public source provides a precise figure. This is our estimate.

6%48%+2.9
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

34%28%+9.5
Total100%24%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • cosmetic dental procedures
  • surgery
  • dentistry science
  • clinical disciplines in dentistry
  • mouth anatomy
  • anaesthetics
  • perform oral health diagnosis
  • rehabilitate worn dentition
  • lead the dental team
  • provide periodontal treatment

Sources for this job· O*NET 29-1021.00· ESCO/ISCO 2261

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