IS WORK OVER?

Automation index

How much of a Hotel receptionist’s job can AI already do?

Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel receptionist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Greet, register, and assign rooms to guests of hotels or motels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Issue room keys and escort instructions to bellhops.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Verify customers' credit, and establish how the customer will pay for the accommodation.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Keep records of room availability and guests' accounts, manually or using computers.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Make and confirm reservations.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Review accounts and charges with guests during the check out process.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Compute bills, collect payments, and make change for guests.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • explain features in accommodation venue
  • comply with food safety and hygiene
  • implement marketing strategies
  • maintain relationship with customers
  • deal with arrivals in accommodation
  • greet guests
  • handle customer complaints
  • process booking
  • provide tourism related information
  • handover the service area

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Dietitian

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Assess nutritional needs, diet restrictions, and current health plans to develop and implement dietary-care plans and provide nutritional counseling.
Estimate

No public source provides a precise figure. This is our estimate.

13%22%+2.9
Counsel individuals and groups on basic rules of good nutrition, healthy eating habits, and nutrition monitoring to improve their quality of life.
Estimate

No public source provides a precise figure. This is our estimate.

12%22%+2.6
Evaluate laboratory tests in preparing nutrition recommendations.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Advise patients and their families on nutritional principles, dietary plans, diet modifications, and food selection and preparation.
Estimate

No public source provides a precise figure. This is our estimate.

11%12%+1.3
Record and evaluate patient and family health and food history, including symptoms, environmental toxic exposure, allergies, medication factors, and preventive health-care measures.
Estimate

No public source provides a precise figure. This is our estimate.

9%12%+1.1
Incorporate patient cultural, ethnic, or religious preferences and needs in the development of nutrition plans.
Estimate

No public source provides a precise figure. This is our estimate.

9%12%+1.1
Consult with physicians and health care personnel to determine nutritional needs and diet restrictions of patient or client.
Estimate

No public source provides a precise figure. This is our estimate.

8%12%+1
Coordinate diet counseling services.
Estimate

No public source provides a precise figure. This is our estimate.

5%22%+1.1
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

22%28%+6.2
Total100%20%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • hygiene in a health care setting
  • eating disorders
  • counselling methods
  • health care legislation
  • biological chemistry
  • calculation of food energy
  • medical terminology
  • supervision of persons
  • human physiology
  • pharmacology

Sources for this job· O*NET 29-1031.00· ESCO/ISCO 2265

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