Automation index
How much of a Hotel receptionist’s job can AI already do?
Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Hotel receptionist
30%
AI can already do 30% of this job.
#53 / 623
View rankingHotel receptionist
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Greet, register, and assign rooms to guests of hotels or motels.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Issue room keys and escort instructions to bellhops.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Verify customers' credit, and establish how the customer will pay for the accommodation.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Keep records of room availability and guests' accounts, manually or using computers.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 55% | +3.9 |
Make and confirm reservations.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Review accounts and charges with guests during the check out process.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Compute bills, collect payments, and make change for guests.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 47% | 28% | +13.2 |
| Total | 100% | 30% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- explain features in accommodation venue
- comply with food safety and hygiene
- implement marketing strategies
- maintain relationship with customers
- deal with arrivals in accommodation
- greet guests
- handle customer complaints
- process booking
- provide tourism related information
- handover the service area
Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224
IS WORK OVER?
Doctor
22%
#351 / 623
View rankingDoctor
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Collect, record, and maintain patient information, such as medical history, reports, or examination results.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 12% | +1.1 |
Prescribe or administer medication, therapy, and other specialized medical care to treat or prevent illness, disease, or injury.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Analyze records, reports, test results, or examination information to diagnose medical condition of patient.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 12% | +1 |
Manage and treat common health problems, such as infections, influenza or pneumonia, as well as serious, chronic, and complex illnesses, in adolescents, adults, and the elderly.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Explain procedures and discuss test results or prescribed treatments with patients.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 12% | +1 |
Monitor patients' conditions and progress and reevaluate treatments as necessary.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 12% | +1 |
Treat internal disorders, such as hypertension, heart disease, diabetes, or problems of the lung, brain, kidney, or gastrointestinal tract.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Advise patients and community members concerning diet, activity, hygiene, and disease prevention.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 12% | +0.8 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 36% | 28% | +10.1 |
| Total | 100% | 22% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- care for patients
- diagnose
- nursing care
- clinical notes
- manage research data
- operate open source software
- demonstrate disciplinary expertise
- think abstractly
- manage personal professional development
- synthesise information
Sources for this job· O*NET 29-1216.00· ESCO/ISCO 2211