Automation index
Can AI do the work of a Hotel receptionist?
Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.
It is not a forecast of job losses either.
Task comparison
IS WORK OVER?
Hotel receptionist
30%
AI or a robot can already do 30% of this job.
#42 / 103
View rankingHotel receptionist
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Greet, register, and assign rooms to guests of hotels or motels.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Issue room keys and escort instructions to bellhops.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Verify customers' credit, and establish how the customer will pay for the accommodation.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Keep records of room availability and guests' accounts, manually or using computers.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 55% | +3.9 |
Make and confirm reservations.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Review accounts and charges with guests during the check out process.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Compute bills, collect payments, and make change for guests.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 47% | 28% | +13.2 |
| Total | 100% | 30% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- explain features in accommodation venue
- comply with food safety and hygiene
- implement marketing strategies
- maintain relationship with customers
- deal with arrivals in accommodation
- greet guests
- handle customer complaints
- process booking
- provide tourism related information
- handover the service area
Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224
IS WORK OVER?
Driving instructor
27%
#76 / 103
View rankingDriving instructor
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Instruct students individually and in groups, using various teaching methods, such as lectures, discussions, and demonstrations.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 22% | +2 |
Monitor students' performance to make suggestions for improvement and to ensure that they satisfy course standards, training requirements, and objectives.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Adapt teaching methods and instructional materials to meet students' varying needs and interests.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 22% | +1.5 |
Assign and grade class work and homework.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Prepare students for further development by encouraging them to explore learning opportunities and to persevere with challenging tasks.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Enforce policies and rules governing students.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Observe students to determine qualifications, limitations, abilities, interests, and other individual characteristics.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 44% | 28% | +12.3 |
| Total | 100% | 27% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- teach class
- mark students
- lesson plans
- teach
- road traffic laws
- mechanical components of vehicles
- curriculum objectives
- guarantee students' safety
- control the performance of the vehicle
- monitor developments in field of expertise
Sources for this job· O*NET 25-3021.00· ESCO/ISCO 5165