Automation index
How much of a Hotel receptionist’s job can AI already do?
Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Hotel receptionist
30%
AI can already do 30% of this job.
#53 / 623
View rankingHotel receptionist
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Greet, register, and assign rooms to guests of hotels or motels.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Issue room keys and escort instructions to bellhops.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Verify customers' credit, and establish how the customer will pay for the accommodation.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Keep records of room availability and guests' accounts, manually or using computers.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 55% | +3.9 |
Make and confirm reservations.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Review accounts and charges with guests during the check out process.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Compute bills, collect payments, and make change for guests.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 47% | 28% | +13.2 |
| Total | 100% | 30% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- explain features in accommodation venue
- comply with food safety and hygiene
- implement marketing strategies
- maintain relationship with customers
- deal with arrivals in accommodation
- greet guests
- handle customer complaints
- process booking
- provide tourism related information
- handover the service area
Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224
IS WORK OVER?
Lab technician
37%
#14 / 623
View rankingLab technician
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Obtain specimens, cultivating, isolating, and identifying microorganisms for analysis.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 48% | +7.7 |
Conduct chemical analyses of body fluids, such as blood or urine, using microscope or automatic analyzer to detect abnormalities or diseases and enter findings into computer.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 48% | +7.7 |
Analyze the results of tests or experiments to ensure conformity to specifications, using special mechanical or electrical devices.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 48% | +6.2 |
Test raw materials, processes, or finished products to determine quality or quantity of materials or characteristics of a substance.EstimateNo public source provides a precise figure. This is our estimate. | 12% | 28% | +3.4 |
Collect blood or tissue samples from patients, observing principles of asepsis to obtain blood sample.EstimateNo public source provides a precise figure. This is our estimate. | 10% | 12% | +1.2 |
Analyze and record test data to issue reports that use charts, graphs, or narratives.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 55% | +5 |
Supervise or instruct other technicians or laboratory assistants.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 22% | +2 |
Set up, maintain, calibrate, clean, and test sterility of medical laboratory equipment.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
| Total | 100% | 37% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- techniques of blood-sampling
- microbiology-bacteriology
- laboratory techniques
- blood type classification
- perform laboratory tests
- transport blood samples
- archive healthcare users' records
- mix chemicals
- record test data
- maintain laboratory equipment
Sources for this job· O*NET 29-2012.00· ESCO/ISCO 3212