Automation index
How much of a Hotel receptionist’s job can AI already do?
Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Hotel receptionist
30%
AI can already do 30% of this job.
#53 / 623
View rankingHotel receptionist
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Greet, register, and assign rooms to guests of hotels or motels.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Issue room keys and escort instructions to bellhops.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Verify customers' credit, and establish how the customer will pay for the accommodation.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Keep records of room availability and guests' accounts, manually or using computers.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 55% | +3.9 |
Make and confirm reservations.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Review accounts and charges with guests during the check out process.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Compute bills, collect payments, and make change for guests.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 47% | 28% | +13.2 |
| Total | 100% | 30% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- explain features in accommodation venue
- comply with food safety and hygiene
- implement marketing strategies
- maintain relationship with customers
- deal with arrivals in accommodation
- greet guests
- handle customer complaints
- process booking
- provide tourism related information
- handover the service area
Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224
IS WORK OVER?
Midwife
26%
#206 / 623
View rankingMidwife
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Provide prenatal, intrapartum, postpartum, or newborn care to patients.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 12% | +1 |
Document patients' health histories, symptoms, physical conditions, or other diagnostic information.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 12% | +1 |
Document findings of physical examinations.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 55% | +4.4 |
Monitor fetal development by listening to fetal heartbeat, taking external uterine measurements, identifying fetal position, or estimating fetal size and weight.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Order and interpret diagnostic or laboratory tests.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Perform physical examinations by taking vital signs, checking neurological reflexes, examining breasts, or performing pelvic examinations.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Develop and implement individualized plans for health care management.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Educate patients and family members regarding prenatal, intrapartum, postpartum, newborn, or interconception care.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 12% | +0.8 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 38% | 28% | +10.6 |
| Total | 100% | 26% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- hygiene in a health care setting
- microbiology-bacteriology
- childbirth
- health care legislation
- lactation
- obstetric ultrasonography
- analgesics
- neonatology
- pregnancy
- pharmacology
Sources for this job· O*NET 29-1161.00· ESCO/ISCO 2222