IS WORK OVER?

Automation index

How much of a Hotel receptionist’s job can AI already do?

Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel receptionist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Greet, register, and assign rooms to guests of hotels or motels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Issue room keys and escort instructions to bellhops.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Verify customers' credit, and establish how the customer will pay for the accommodation.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Keep records of room availability and guests' accounts, manually or using computers.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Make and confirm reservations.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Review accounts and charges with guests during the check out process.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Compute bills, collect payments, and make change for guests.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • explain features in accommodation venue
  • comply with food safety and hygiene
  • implement marketing strategies
  • maintain relationship with customers
  • deal with arrivals in accommodation
  • greet guests
  • handle customer complaints
  • process booking
  • provide tourism related information
  • handover the service area

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Nurse

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Maintain accurate, detailed reports and records.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Record patients' medical information and vital signs.
Estimate

No public source provides a precise figure. This is our estimate.

7%12%+0.8
Administer medications to patients and monitor patients for reactions or side effects.
Estimate

No public source provides a precise figure. This is our estimate.

7%12%+0.8
Monitor, record, and report symptoms or changes in patients' conditions.
Estimate

No public source provides a precise figure. This is our estimate.

7%12%+0.8
Monitor all aspects of patient care, including diet and physical activity.
Estimate

No public source provides a precise figure. This is our estimate.

7%12%+0.8
Direct or supervise less-skilled nursing or healthcare personnel or supervise a particular unit.
Estimate

No public source provides a precise figure. This is our estimate.

6%12%+0.7
Provide health care, first aid, immunizations, or assistance in convalescence or rehabilitation in locations such as schools, hospitals, or industry.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.
Estimate

No public source provides a precise figure. This is our estimate.

5%12%+0.6
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

48%28%+13.4
Total100%24%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • care for patients
  • diagnose
  • nursing care
  • clinical notes
  • impact of social contexts on health
  • specialist nursing care
  • educate on the prevention of illness
  • provide professional care in nursing
  • contribute to continuity of health care
  • promote a positive image of nursing

Sources for this job· O*NET 29-1141.00· ESCO/ISCO 2221

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