Automation index
Can AI do the work of a Hotel receptionist?
Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.
It is not a forecast of job losses either.
Task comparison
IS WORK OVER?
Hotel receptionist
30%
AI or a robot can already do 30% of this job.
#42 / 103
View rankingHotel receptionist
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Greet, register, and assign rooms to guests of hotels or motels.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Issue room keys and escort instructions to bellhops.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Verify customers' credit, and establish how the customer will pay for the accommodation.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Keep records of room availability and guests' accounts, manually or using computers.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 55% | +3.9 |
Make and confirm reservations.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Review accounts and charges with guests during the check out process.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Compute bills, collect payments, and make change for guests.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 47% | 28% | +13.2 |
| Total | 100% | 30% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- explain features in accommodation venue
- comply with food safety and hygiene
- implement marketing strategies
- maintain relationship with customers
- deal with arrivals in accommodation
- greet guests
- handle customer complaints
- process booking
- provide tourism related information
- handover the service area
Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224
IS WORK OVER?
Nurse
24%
#84 / 103
View rankingNurse
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Maintain accurate, detailed reports and records.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 55% | +3.9 |
Record patients' medical information and vital signs.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 12% | +0.8 |
Administer medications to patients and monitor patients for reactions or side effects.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 12% | +0.8 |
Monitor, record, and report symptoms or changes in patients' conditions.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 12% | +0.8 |
Monitor all aspects of patient care, including diet and physical activity.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 12% | +0.8 |
Direct or supervise less-skilled nursing or healthcare personnel or supervise a particular unit.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 12% | +0.7 |
Provide health care, first aid, immunizations, or assistance in convalescence or rehabilitation in locations such as schools, hospitals, or industry.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 12% | +0.6 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 48% | 28% | +13.4 |
| Total | 100% | 24% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- care for patients
- diagnose
- nursing care
- clinical notes
- impact of social contexts on health
- specialist nursing care
- educate on the prevention of illness
- provide professional care in nursing
- contribute to continuity of health care
- promote a positive image of nursing
Sources for this job· O*NET 29-1141.00· ESCO/ISCO 2221