Automation index
How much of a Hotel receptionist’s job can AI already do?
Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Hotel receptionist
30%
AI can already do 30% of this job.
#53 / 623
View rankingHotel receptionist
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Greet, register, and assign rooms to guests of hotels or motels.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Issue room keys and escort instructions to bellhops.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Verify customers' credit, and establish how the customer will pay for the accommodation.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Keep records of room availability and guests' accounts, manually or using computers.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 55% | +3.9 |
Make and confirm reservations.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Review accounts and charges with guests during the check out process.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Compute bills, collect payments, and make change for guests.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 47% | 28% | +13.2 |
| Total | 100% | 30% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- explain features in accommodation venue
- comply with food safety and hygiene
- implement marketing strategies
- maintain relationship with customers
- deal with arrivals in accommodation
- greet guests
- handle customer complaints
- process booking
- provide tourism related information
- handover the service area
Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224
IS WORK OVER?
Nursing assistant
23%
#289 / 623
View rankingNursing assistant
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 12% | +0.8 |
Turn or reposition bedridden patients.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 12% | +0.7 |
Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 12% | +0.6 |
Communicate with patients to ascertain feelings or need for assistance or social and emotional support.EstimateNo public source provides a precise figure. This is our estimate. | 4% | 12% | +0.5 |
Feed patients or assist patients to eat or drink.EstimateNo public source provides a precise figure. This is our estimate. | 4% | 12% | +0.5 |
Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.EstimateNo public source provides a precise figure. This is our estimate. | 4% | 12% | +0.5 |
Supply, collect, or empty bedpans.EstimateNo public source provides a precise figure. This is our estimate. | 4% | 28% | +1.1 |
Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.EstimateNo public source provides a precise figure. This is our estimate. | 4% | 12% | +0.5 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 62% | 28% | +17.4 |
| Total | 100% | 23% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- care for patients
- diagnose
- nursing care
- clinical notes
- design interfaces
- prototypes
- figma
- hygiene in a health care setting
- health care legislation
- disability care
Sources for this job· O*NET 31-1131.00· ESCO/ISCO 5321