IS WORK OVER?

Automation index

How much of a Hotel receptionist’s job can AI already do?

Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel receptionist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Greet, register, and assign rooms to guests of hotels or motels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Issue room keys and escort instructions to bellhops.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Verify customers' credit, and establish how the customer will pay for the accommodation.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Keep records of room availability and guests' accounts, manually or using computers.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Make and confirm reservations.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Review accounts and charges with guests during the check out process.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Compute bills, collect payments, and make change for guests.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • explain features in accommodation venue
  • comply with food safety and hygiene
  • implement marketing strategies
  • maintain relationship with customers
  • deal with arrivals in accommodation
  • greet guests
  • handle customer complaints
  • process booking
  • provide tourism related information
  • handover the service area

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Pediatrician

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Prescribe or administer treatment, therapy, medication, vaccination, and other specialized medical care to treat or prevent illness, disease, or injury in infants and children.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Treat children who have minor illnesses, acute and chronic health problems, and growth and development concerns.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Examine children regularly to assess their growth and development.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Collect, record, and maintain patient information, such as medical history, reports, or examination results.
Estimate

No public source provides a precise figure. This is our estimate.

11%12%+1.3
Advise patients, parents or guardians, and community members concerning diet, activity, hygiene, and disease prevention.
Estimate

No public source provides a precise figure. This is our estimate.

10%12%+1.2
Examine patients or order, perform, and interpret diagnostic tests to obtain information on medical condition and determine diagnosis.
Estimate

No public source provides a precise figure. This is our estimate.

9%12%+1.1
Explain procedures and discuss test results or prescribed treatments with patients and parents or guardians.
Estimate

No public source provides a precise figure. This is our estimate.

9%12%+1.1
Monitor patients' conditions and progress and reevaluate treatments as necessary.
Estimate

No public source provides a precise figure. This is our estimate.

7%12%+0.8
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

21%28%+5.9
Total100%21%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • manage research data
  • operate open source software
  • demonstrate disciplinary expertise
  • think abstractly
  • manage personal professional development
  • synthesise information
  • develop own practices continuously

Sources for this job· O*NET 29-1221.00· ESCO/ISCO 2211

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