IS WORK OVER?

Automation index

How much of a Hotel receptionist’s job can AI already do?

Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel receptionist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Greet, register, and assign rooms to guests of hotels or motels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Issue room keys and escort instructions to bellhops.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Verify customers' credit, and establish how the customer will pay for the accommodation.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Keep records of room availability and guests' accounts, manually or using computers.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Make and confirm reservations.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Review accounts and charges with guests during the check out process.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Compute bills, collect payments, and make change for guests.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • explain features in accommodation venue
  • comply with food safety and hygiene
  • implement marketing strategies
  • maintain relationship with customers
  • deal with arrivals in accommodation
  • greet guests
  • handle customer complaints
  • process booking
  • provide tourism related information
  • handover the service area

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Personal trainer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Observe participants and inform them of corrective measures necessary for skill improvement.
Estimate

No public source provides a precise figure. This is our estimate.

12%28%+3.4
Instruct participants in maintaining exertion levels to maximize benefits from exercise routines.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Offer alternatives during classes to accommodate different levels of fitness.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Teach proper breathing techniques used during physical exertion.
Estimate

No public source provides a precise figure. This is our estimate.

9%22%+2
Monitor participants' progress and adapt programs as needed.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Plan routines, choose appropriate music, and choose different movements for each set of muscles, depending on participants' capabilities and limitations.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Teach and demonstrate use of gymnastic and training equipment, such as trampolines and weights.
Estimate

No public source provides a precise figure. This is our estimate.

8%22%+1.8
Evaluate individuals' abilities, needs, and physical conditions, and develop suitable training programs to meet any special requirements.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

27%28%+7.6
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • demonstrate professional Pilates attitude
  • manage fitness communication
  • safely instruct about fitness
  • identify customer objectives
  • ensure safety of exercise environment
  • analyse personal fitness information
  • show professional responsibility
  • provide fitness information
  • prescribe exercises
  • adapt Pilates exercises

Sources for this job· O*NET 39-9031.00· ESCO/ISCO 3423

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