IS WORK OVER?

Automation index

How much of a Hotel receptionist’s job can AI already do?

Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel receptionist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Greet, register, and assign rooms to guests of hotels or motels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Issue room keys and escort instructions to bellhops.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Verify customers' credit, and establish how the customer will pay for the accommodation.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Keep records of room availability and guests' accounts, manually or using computers.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Make and confirm reservations.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Review accounts and charges with guests during the check out process.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Compute bills, collect payments, and make change for guests.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • explain features in accommodation venue
  • comply with food safety and hygiene
  • implement marketing strategies
  • maintain relationship with customers
  • deal with arrivals in accommodation
  • greet guests
  • handle customer complaints
  • process booking
  • provide tourism related information
  • handover the service area

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Pharmacist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Review prescriptions to assure accuracy, to ascertain the needed ingredients, and to evaluate their suitability.
Estimate

No public source provides a precise figure. This is our estimate.

12%28%+3.4
Assess the identity, strength, or purity of medications.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Provide information and advice regarding drug interactions, side effects, dosage, and proper medication storage.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Maintain records, such as pharmacy files, patient profiles, charge system files, inventories, control records for radioactive nuclei, or registries of poisons, narcotics, or controlled drugs.
Estimate

No public source provides a precise figure. This is our estimate.

9%12%+1.1
Analyze prescribing trends to monitor patient compliance and to prevent excessive usage or harmful interactions.
Estimate

No public source provides a precise figure. This is our estimate.

9%12%+1.1
Advise customers on the selection of medication brands, medical equipment, or healthcare supplies.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Plan, implement, or maintain procedures for mixing, packaging, or labeling pharmaceuticals, according to policy and legal requirements, to ensure quality, security, and proper disposal.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Order and purchase pharmaceutical supplies, medical supplies, or drugs, maintaining stock and storing and handling it properly.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

30%28%+8.4
Total100%25%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • microbiology-bacteriology
  • pharmacy law
  • organic chemistry
  • physics
  • pharmaceutical technology
  • pharmacognosy
  • human anatomy
  • toxicology
  • inorganic chemistry
  • pharmacokinetics

Sources for this job· O*NET 29-1051.00· ESCO/ISCO 2262

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