Automation index
Can AI do the work of a Hotel receptionist?
Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.
It is not a forecast of job losses either.
Task comparison
IS WORK OVER?
Hotel receptionist
30%
AI or a robot can already do 30% of this job.
#42 / 103
View rankingHotel receptionist
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Greet, register, and assign rooms to guests of hotels or motels.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Issue room keys and escort instructions to bellhops.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Verify customers' credit, and establish how the customer will pay for the accommodation.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Keep records of room availability and guests' accounts, manually or using computers.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 55% | +3.9 |
Make and confirm reservations.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Review accounts and charges with guests during the check out process.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Compute bills, collect payments, and make change for guests.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 47% | 28% | +13.2 |
| Total | 100% | 30% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- explain features in accommodation venue
- comply with food safety and hygiene
- implement marketing strategies
- maintain relationship with customers
- deal with arrivals in accommodation
- greet guests
- handle customer complaints
- process booking
- provide tourism related information
- handover the service area
Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224
IS WORK OVER?
Veterinarian
28%
#67 / 103
View rankingVeterinarian
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Inoculate animals against various diseases, such as rabies or distemper.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Examine animals to detect and determine the nature of diseases or injuries.EstimateNo public source pins this saving. It is an estimate of the method. | 10% | 28% | +2.8 |
Collect body tissue, feces, blood, urine, or other body fluids for examination and analysis.EstimateNo public source pins this saving. It is an estimate of the method. | 10% | 48% | +4.8 |
Treat sick or injured animals by prescribing medication, setting bones, dressing wounds, or performing surgery.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 12% | +1.1 |
Advise animal owners regarding sanitary measures, feeding, general care, medical conditions, or treatment options.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Direct the overall operations of animal hospitals, clinics, or mobile services to farms.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Provide care to a wide range of animals or specialize in a particular species, such as horses or exotic birds.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Train or supervise workers who handle or care for animals.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 22% | +1.3 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 31% | 28% | +8.7 |
| Total | 100% | 28% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- biosecurity related to animals
- signs of animal illness
- animal welfare legislation
- animal production science
- physiology of animals
- environmental enrichment for animals
- fundamental veterinary sciences
- veterinary clinical sciences
- anatomy of animals
- animal behaviour
Sources for this job· O*NET 29-1131.00· ESCO/ISCO 2250