Automation index
Can AI do the work of a Hotel receptionist?
Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.
It is not a forecast of job losses either.
Task comparison
IS WORK OVER?
Hotel receptionist
30%
AI or a robot can already do 30% of this job.
#42 / 103
View rankingHotel receptionist
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Greet, register, and assign rooms to guests of hotels or motels.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Issue room keys and escort instructions to bellhops.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Verify customers' credit, and establish how the customer will pay for the accommodation.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Keep records of room availability and guests' accounts, manually or using computers.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 55% | +3.9 |
Make and confirm reservations.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Review accounts and charges with guests during the check out process.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Compute bills, collect payments, and make change for guests.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 47% | 28% | +13.2 |
| Total | 100% | 30% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- explain features in accommodation venue
- comply with food safety and hygiene
- implement marketing strategies
- maintain relationship with customers
- deal with arrivals in accommodation
- greet guests
- handle customer complaints
- process booking
- provide tourism related information
- handover the service area
Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224
IS WORK OVER?
Video editor
28%
#59 / 103
View rankingVideo editor
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Select and combine the most effective shots of each scene to form a logical and smoothly running story.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Edit films and videotapes to insert music, dialogue, and sound effects, to arrange films into sequences, and to correct errors, using editing equipment.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Set up and operate computer editing systems, electronic titling systems, video switching equipment, and digital video effects units to produce a final product.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Organize and string together raw footage into a continuous whole according to scripts or the instructions of directors and producers.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Review footage sequence by sequence to become familiar with it before assembling it into a final product.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Mark frames where a particular shot or piece of sound is to begin or end.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Verify key numbers and time codes on materials.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Cut shot sequences to different angles at specific points in scenes, making each individual cut as fluid and seamless as possible.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 48% | 28% | +13.4 |
| Total | 100% | 28% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- personal directing styles
- film production process
- graphic design
- motion graphics
- ICT software specifications
- multimedia systems
- follow work schedule
- consult with producer
- watch scenes
- put uncut recordings into computer
Sources for this job· O*NET 27-4032.00· ESCO/ISCO 2654