IS WORK OVER?

Automation index

How much of a Hotel receptionist’s job can AI already do?

Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.

This percentage does not predict how many people will lose their jobs.

Task comparison

Hotel receptionist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Greet, register, and assign rooms to guests of hotels or motels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Issue room keys and escort instructions to bellhops.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Verify customers' credit, and establish how the customer will pay for the accommodation.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Keep records of room availability and guests' accounts, manually or using computers.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Make and confirm reservations.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Review accounts and charges with guests during the check out process.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Compute bills, collect payments, and make change for guests.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • explain features in accommodation venue
  • comply with food safety and hygiene
  • implement marketing strategies
  • maintain relationship with customers
  • deal with arrivals in accommodation
  • greet guests
  • handle customer complaints
  • process booking
  • provide tourism related information
  • handover the service area

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

Video producer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Write and edit news stories from information collected by reporters and other sources.
Estimate

No public source provides a precise figure. This is our estimate.

9%55%+5
Research production topics using the internet, video archives, and other informational sources.
Estimate

No public source provides a precise figure. This is our estimate.

9%48%+4.3
Plan details such as framing, composition, camera movement, sound, and actor movement for each shot or scene.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Communicate to actors the approach, characterization, and movement needed for each scene in such a way that rehearsals and takes are minimized.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Compose and edit scripts or provide screenwriters with story outlines from which scripts can be written.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Cut and edit film or tape to integrate component parts into desired sequences.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Perform management activities, such as budgeting, scheduling, planning, and marketing.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Direct live broadcasts, films and recordings, or non-broadcast programming for public entertainment or education.
Estimate

No public source provides a precise figure. This is our estimate.

5%55%+2.8
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

44%28%+12.3
Total100%34%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • project management principles
  • film production process
  • accounting techniques
  • audiovisual products
  • copyright legislation
  • work with motion picture editing team
  • manage budgets
  • consult with production director
  • select scripts
  • liaise with financiers

Sources for this job· O*NET 27-2012.00· ESCO/ISCO 2654

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