IS WORK OVER?

Automation index

How much of a Insurance claims adjuster’s job can AI already do?

A claim form and some photos come earlier. Valuing the damage on site and closing the claim do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Insurance claims adjuster

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Read policy, claim form and cover.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
On-site inspection, photos and facts.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Value damage, parts and write the report.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Negotiate with garage, injured party and insurer.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Fraud, recoveries and clash with another adjuster.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Close the file and own the valuation.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • adjust claims
  • assess damage
  • inspect on site
  • value repairs
  • spot fraud
  • negotiate payouts
  • write survey reports
  • close claims

Sources for this job· O*NET 13-1031.00· ESCO/ISCO 3315

Auto mechanic

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Inspect vehicles for damage and record findings so that necessary repairs can be made.
Estimate

No public source provides a precise figure. This is our estimate.

9%12%+1.1
Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Estimate costs of vehicle repair.
Estimate

No public source provides a precise figure. This is our estimate.

7%12%+0.8
Review work orders and discuss work with supervisors.
Estimate

No public source provides a precise figure. This is our estimate.

7%22%+1.5
Perform routine and scheduled maintenance services, such as oil changes, lubrications, and tune-ups.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Maintain cleanliness of work area.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Test drive vehicles and test components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices.
Estimate

No public source provides a precise figure. This is our estimate.

6%48%+2.9
Test and adjust repaired systems to meet manufacturers' performance specifications.
Estimate

No public source provides a precise figure. This is our estimate.

5%12%+0.6
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

46%28%+12.9
Total100%25%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • automotive diagnostic equipment
  • car controls
  • emission standards
  • vehicle electrical systems
  • types of vehicles
  • principles of mechanical engineering
  • hybrid vehicle architecture
  • teamwork principles
  • components of air conditioning systems
  • mechanics

Sources for this job· O*NET 49-3023.00· ESCO/ISCO 7231

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