IS WORK OVER?

Automation index

How much of a Insurance claims adjuster’s job can AI already do?

A claim form and some photos come earlier. Valuing the damage on site and closing the claim do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Insurance claims adjuster

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Read policy, claim form and cover.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
On-site inspection, photos and facts.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Value damage, parts and write the report.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Negotiate with garage, injured party and insurer.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Fraud, recoveries and clash with another adjuster.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Close the file and own the valuation.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • adjust claims
  • assess damage
  • inspect on site
  • value repairs
  • spot fraud
  • negotiate payouts
  • write survey reports
  • close claims

Sources for this job· O*NET 13-1031.00· ESCO/ISCO 3315

Car salesperson

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Stock, valuation and the card.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Test drive, objections and the one who will not decide.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Finance, the bank and the one who fails.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Handover, the extra and the one who argues the scratch.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The boss, the margin and not giving the discount away.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Close the deal, and it not coming back.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • value cars
  • test drives
  • finance
  • handover
  • stock
  • margin
  • scratches
  • objections

Sources for this job· O*NET 41-2031.00· ESCO/ISCO 5223

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