Automation index
How much of a Insurance claims adjuster’s job can AI already do?
A claim form and some photos come earlier. Valuing the damage on site and closing the claim do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Insurance claims adjuster
29%
AI can already do 29% of this job.
#68 / 623
View rankingInsurance claims adjuster
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Read policy, claim form and cover.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
On-site inspection, photos and facts.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
Value damage, parts and write the report.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
Negotiate with garage, injured party and insurer.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Fraud, recoveries and clash with another adjuster.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Close the file and own the valuation.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 14% | +2.2 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- adjust claims
- assess damage
- inspect on site
- value repairs
- spot fraud
- negotiate payouts
- write survey reports
- close claims
Sources for this job· O*NET 13-1031.00· ESCO/ISCO 3315
IS WORK OVER?
Cashier
30%
#48 / 623
View rankingCashier
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Receive payment by cash, check, credit cards, vouchers, or automatic debits.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Issue receipts, refunds, credits, or change due to customers.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Greet customers entering establishments.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Answer incoming phone calls.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Compute and record totals of transactions.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 55% | +3.3 |
Request information or assistance, using paging systems.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Answer customers' questions, and provide information on procedures or policies.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 47% | 28% | +13.2 |
| Total | 100% | 30% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- customer service
- operate cash point
- use different communication channels
- apply numeracy skills
- process refunds
- ensure client orientation
- process payments
- provide customer follow-up services
- issue sales invoices
- manage theft prevention
Sources for this job· O*NET 41-2011.00· ESCO/ISCO 5230