Automation index
How much of a Insurance claims adjuster’s job can AI already do?
A claim form and some photos come earlier. Valuing the damage on site and closing the claim do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Insurance claims adjuster
29%
AI can already do 29% of this job.
#68 / 623
View rankingInsurance claims adjuster
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Read policy, claim form and cover.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
On-site inspection, photos and facts.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
Value damage, parts and write the report.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
Negotiate with garage, injured party and insurer.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Fraud, recoveries and clash with another adjuster.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Close the file and own the valuation.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 14% | +2.2 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- adjust claims
- assess damage
- inspect on site
- value repairs
- spot fraud
- negotiate payouts
- write survey reports
- close claims
Sources for this job· O*NET 13-1031.00· ESCO/ISCO 3315
IS WORK OVER?
CISO
25%
#217 / 623
View rankingCISO
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Risks, policies and the control map.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 44% | +7 |
The incident, the board and talk to press or not.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Budget, vendors and cyber insurance.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 36% | +5.8 |
Audit, ISO and briefing the board.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The business that wants to ship now, and the no.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
Ride out the incident, and not lying to the board.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 25% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- risk map
- security policies
- handle incidents
- ISO 27001
- cyber insurance
- brief the board
- say no to the business
- security controls
Sources for this job· O*NET 11-3021.00· ESCO/ISCO 1330